FAIRFAX, VA, Aug. 11, 2020 – MAGNUS Management Group LLC, a leading Technology and Cyber Security consulting company, has achieved the International Organization for Standardization/International Electrotechnical Commission (ISO/IEC) 20000-1:2018 certification, the internationally recognized standard for Service Management Systems (SMS). The ISO/IEC 20000-1:2018 covers guidelines for an organization to establish, implement, maintain, and continually improve a service management system.
“We started with foundational IT and Cyber Security services and are now expanding the scope in which we optimize service management with this certification to better understand the value we deliver to our customers,” said Shivaji Sengupta, CEO at MAGNUS. “Our ISO/IEC 20000-1 certification gives customers confidence in our ability and commitment to provide the best in IT service management and service delivery.
MAGNUS met all specified standards and requirements set by ISO/IEC 20000-1, validating support for the service lifecycle, including planning, design, transition, delivery, and improved services. The certification was verified by external third-party auditors GCS LLC, a globally recognized certification institute.